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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonya Long

Tonya Long

June 26, 2024

5  out of  5
rating by Tonya Long
"I have been a customrer of this branch for many, many years, and the service provided is exceptional. Everyone at Jack's branch is so helpful, knowledgeable, professional, caring, and kind. There is no waiting for anything you need, your needs are handled super fast. 5/5 stars and beyond!!"
We responded:
"Tonya, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Jack"
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Chelsea Maynard

May 7, 2024

5  out of  5
rating by Chelsea Maynard
"Thank you so much for your help! After being on hold with customer care for over an hour (x2), your branch was more helpful in a fraction of the time and resolved our issue in under 5 minutes!! Would happily give you a referral to anyone. Appreciate you…especially taking the time to help after hours!"
We responded:
"Chelsea, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Jack "
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Dennis Mammen

December 8, 2023

5  out of  5
rating by Dennis Mammen
"I wanted to take a moment to express my deepest gratitude for the exceptional support you provided during our recent house fire. Your dedication and prompt action in handling our insurance claim went beyond what we could have imagined. Your professionalism, empathy, and unwavering support were incredibly comforting during such a challenging time. Your guidance and assistance in navigating the process helped alleviate a significant amount of stress for our family. Your genuine care and commitment truly made a difference, and we are immensely grateful for all your efforts. Your diligence and willingness to go above and beyond reflect the true essence of excellent customer service. Once again, thank you from the bottom of our hearts. Your kindness will always be remembered."
We responded:
"Dennis, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! Thank you for your business! - Jack "
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Jessi Fowler

November 10, 2023

5  out of  5
rating by Jessi Fowler
"Jack , Mandy and staff have been the most helpful agent I have ever had . They make sure your not underinsured but more importantly they make sure your not overinsured ,even if that means they lose the money they might earn on coverages you may not need . To me that is the definition of “ good neighbor “ I would recommend there office ti anyone ."
We responded:
"Jessi, we strive to provide you with the insurance you need at a value you deserve and great customer care! If there is anything we can do, please let us know! - Jack "
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pat munn

October 17, 2023

5  out of  5
rating by pat munn
"Would definitely recommend Jack Cherry,and Mandy Cherry, very caring people for all of your insurance needs , State Farm Ebenezer Rd Rock Hill"
We responded:
"Pat, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Jack "
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Sean Morris

September 12, 2023

5  out of  5
rating by Sean Morris
"Christianna was extremely helpful to our family in starting new policies. She answered all of our questions, was polite and cheerful.It was a pleasure doing business with this company."
We responded:
"Sean, thanks for taking the time to share this! Really happy to hear that Christianna offered such great service. I appreciate the feedback! - Jack"
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Lounge Towne

August 15, 2023

5  out of  5
rating by Lounge Towne
"Insurance is costly, but it's the law, this staff is friendly. Thank you."
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime! - Jack"
Profile photo of Mandi Whiteside

Mandi Whiteside

August 1, 2023

5  out of  5
rating by Mandi Whiteside
"Mandy with Jack Cherry is always helping and willing to answer any questions."
We responded:
"We are always here to help and answer any questions you have, Mandi! Thank you so much for taking the time to share this great feedback with our office! We appreciate your continued business and will work hard for you each day! - Jack"
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Santina Jackson

August 1, 2023

5  out of  5
rating by Santina Jackson
"Thank you to Mandy at Jack Cherry State Farm for getting me the best quote . She saved me a lot of money . The communication , patience and understanding they give is awesome . I’m so glad I joined this StateFarm family ."
We responded:
"Santina, I am so happy to hear about your great experience with us, and Mandy in particular. She is the best! Thank you for taking the time to share. We appreciate you! -Jack"
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kiki brown

May 15, 2023

5  out of  5
rating by kiki brown
"Christiana Roberts has helped me so much and at the same time has been so kind to me. I am young, so a lot of insurance providers have been very rude to me and have not given me the kind of customer service that others receive. Christiana took the time to explain the policies to me and help me find the best one all while sounding like a good friend, not just a sales person. Jack Cherry runs an amazing office and provides the best prices. Just wanted to say thank you for all the help."
We responded:
"Kiki, thank you so much for the kind review and words. Christiana is amazing and we our lucky to have her. I am so glad to that she was able to help you with your insurance and answer all of your questions about insurance. We look forward to earning your business for a long time to come. Thank you again for trusting us with your insurance needs! - Jack"
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Gerardo Bentos

April 3, 2023

5  out of  5
rating by Gerardo Bentos
"We are very pleased with the services we get from Jack and his team at State Farm! They are very prompt with answering our calls and concerns! We highly recommend. Best prices too."
We responded:
"Gerardo, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you and your family for a lifetime! -Jack"
Profile photo of Brandon O

Brandon O

January 24, 2023

5  out of  5
rating by Brandon O
"Not only did Jack Cherry get me a better home and car bundle but he shared personal stories and experiences that I connected to. He was pleasant and gave me great advice for me and my family. I have switched to different insurances over the years and if I had talked to someone like Jack the first time, I don’t think I would have ever changed so many times. Thank you again. :)"
We responded:
"Brandon, thank you so much for taking the time to share this great feedback with our office. We are always here to help in any way that we can! We look forward to being here for you and your family! - Jack"
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Darryl Lewis

October 6, 2022

5  out of  5
rating by Darryl Lewis
"I have always gotten great service. Just recently, having a bum knee, when I stopped by the office to discuss damage to my car, Mandy came out before I could get to the steps so I wouldn’t have to climb them. She also took my payment AND Christiana came out to answer my questions and survey the damage. You would think you were the only client in the world. So professional and so pleasant. The very best. Wow!"
We responded:
"Darryl, I'm grateful to have such a wonderful team that cares for our customers as if they're family! Thank you for sharing. - Jack"
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Richard Jones

October 12, 2021

5  out of  5
rating by Richard Jones
"Great place to do business with great people they make you feel like family instead of a customer."
We responded:
"Richard, thank you for giving us the opportunity to serve your insurance needs! We're grateful to serve you! - Jack"
Profile photo of Kathie Blalock

Kathie Blalock

October 7, 2021

5  out of  5
rating by Kathie Blalock
"Jack Cherry office has been great my husband and I only lived in SC just for 1 year and this office contacted us even before I could look for a State Farm agent. The ladies working there were polite and on top of everything very knowledgeable in everything that needed to be done. When we moved back to GA Jack contacted me within 30 after I got off the phone with the new agent to make sure everything was going smoothly. Thank you for all y'all have done for us!"
We responded:
"Thank you so much for the kind words. We really strive to make everyone feel like family and we appreciate you taking time to leave this wonderful review. Good luck with your move!! Best Regards-Jack"
Profile photo of Elizabeth Lane

Elizabeth Lane

September 2, 2021

5  out of  5
rating by Elizabeth Lane
"The team at Jack Cherry's State Farm went above and beyond on my behalf. I was encouraged to take out an auto policy because of the discount it would give me on my homeowner's insurance policy. Not only did they save me $800.00 on my homeowner's policy but they were able to give me full coverage insurance on my automobile at the same rate I was receiving liability only through Geico but the discount practically paid for the auto policy. I highly recommend them!"
We responded:
"Elizabeth, Thanks so much for the Awesome review!! Glad we were able to save you so much money. Best Regards, Jack"
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susan gibson

August 12, 2021

5  out of  5
rating by susan gibson
"Always helpful and considerate."
We responded:
"Thank you so much for taking the time to give us a 5-Star review!! We appreciate your business very much and hope you have a wonderful weekend! Best Regards, Jack"
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Myra Outlaw

January 30, 2021

5  out of  5
rating by Myra Outlaw
"Excellent, personable staff. Always there to help! I love this agency."
We responded:
"Myra, You're right we're always here to help! Thank you for this amazing review! - Jack"
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Wayne Lowery

October 15, 2020

5  out of  5
rating by Wayne Lowery
"Absolutely puts the customer first. Treats everyone like family. Everyone in the office is awesome and so very professional."
We responded:
"Wanye, Our team appreciates the opportunity to serve your insurance needs! We're always here for you! - Jack"
Profile photo of Holly Philipkosky

Holly Philipkosky

October 7, 2020

5  out of  5
rating by Holly Philipkosky
"Jack’s customer service, knowledge and responsiveness is top notch! He has been extremely helpful with all of our questions and we look forward to continuing to use him for all our insurance needs. Jack has been by far the best agent we’ve ever had!"
We responded:
"Holly, You're a top notch customer who deserves top notch care! Thank you for sharing this wonderful feedback! - Jack"
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mark Sharpe

September 1, 2020

5  out of  5
rating by mark Sharpe
"These are some of the destinations folks I have ever dealt with in the insurance business. Go see them, their awesome."
We responded:
"Thank you for supporting our agency and providing us with a great review! - Jack"
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Shannon Williams

August 16, 2020

5  out of  5
rating by Shannon Williams
"My husband and I stopped by without an appointment and was greeted by Jack. We explained that we were needing to change insurance companies. Jack was very helpful with explaining everything and helping us save over $600 a year. Thank you Jack!!"
We responded:
"Shannon, I appreciate your great feedback of your experience with our agency! We are always here for you and happy to help. - Jack"
Profile photo of Matthew White

Matthew White

July 9, 2020

5  out of  5
rating by Matthew White
"I highly recommend Jack to anyone who is interested in using him as an agent. I started with Jack in 2019 with our home and auto insurance. We have been so pleased with his rates, friendliness and kindness to our family! I also switched my business insurance to run through him as well this year. He is always available if I need any questions answered, and I don't have to go through 30 phone prompts to speak with him. We will be his customers for years to come!"
We responded:
"Matthew, thank you for taking a moment to provide such great feedback on your experiences with our team here. We take pride in offering an exceptional customer service experience and are extremely pleased to see that we could meet that standard for you! - Jack"
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Ken Roberts

June 12, 2020

5  out of  5
rating by Ken Roberts
"Just relocated to SC. The team at Jack Cherry SF was exceptionally helpful and responsive. The couldn't have been nicer or easier to work with."
We responded:
"Ken, thank you for allowing us the opportunity to provide you with an insurance experience that we pride ourselves in offering to everyone! We are always here for you! - Jack"
Profile photo of Sissy Gregory

Sissy Gregory

March 9, 2020

5  out of  5
rating by Sissy Gregory
"Everyone so nice and helpful"
We responded:
"Sissy, thank you for providing us with positive feedback. -Jack"